General Terms and Conditions and Customer Information

I. General Terms and Conditions

§ 1 Basic Provisions

(1) The following terms and conditions apply to contracts that you enter into with us as the supplier (FigurenGalerie) via the website www.figurengalerie.de. Unless otherwise agreed, the inclusion of any terms and conditions of your own that you may use is hereby excluded.

(2) A ‘consumer’ within the meaning of the following provisions is any natural person who enters into a legal transaction for purposes that are predominantly neither commercial nor related to their self-employed professional activity. An ‘entrepreneur’ is any natural or legal person, or a partnership with legal capacity, who, when entering into a legal transaction, is acting in the course of their self-employed professional or commercial activity.

§ 2 Formation of the Contract

(1) The subject matter of the contract is the sale of goods.

(2) Simply by listing the relevant product on our website, we are making a binding offer to you to conclude a contract via the online shopping basket system on the terms set out in the product description.

(3) The contract is concluded via the online shopping basket system as follows:
The goods you intend to purchase are placed in the ‘shopping basket’. You can access the ‘shopping basket’ via the relevant button in the navigation bar and make changes there at any time.
After accessing the “Checkout” page and entering your personal details as well as the payment and delivery terms, the order details will finally be displayed to you as an order summary.

If you choose an instant payment system (e.g. PayPal / PayPal Express, Amazon Payments, Sofortüberweisung) as your payment method, you will either be directed to the order summary page in our online shop or redirected to the website of the instant payment system provider.
If you are redirected to the relevant instant payment system, you will make the appropriate selection or enter your details there. Finally, the order details will be displayed as an order summary on the website of the instant payment system provider or after you have been redirected back to our online shop.

Before submitting your order, you have the option to review the details in the order summary once more, to amend them (including via your web browser’s ‘back’ function) or to cancel the order.
By submitting your order via the relevant button (‘Place order’ or similar wording), you are legally bound to accept the offer, thereby concluding the contract.

(4) Your enquiries regarding the preparation of a quotation are non-binding on your part. We will provide you with a binding quotation in writing (e.g. by email), which you may accept within 5 days (unless a different deadline is specified in the relevant quotation).

(5) The processing of the order and the transmission of all information required in connection with the conclusion of the contract are carried out partly automatically via email. You must therefore ensure that the email address you have provided to us is correct, that the receipt of emails is technically guaranteed and, in particular, that it is not blocked by spam filters.

§ 3 Right of retention, retention of title

(1) You may only exercise a right of retention insofar as it relates to claims arising from the same contractual relationship.

(2) The goods remain our property until the purchase price has been paid in full.

§ 4 Warranty

(1) The statutory rights in respect of liability for defects apply.

(2) As a consumer, you are asked to check the goods immediately upon delivery for completeness, obvious defects and transport damage, and to notify us and the carrier of any complaints as soon as possible. Failure to do so will not affect your statutory warranty rights.

(3) Where a characteristic of the goods deviates from the objective requirements, such deviation shall only be deemed to have been agreed if we have informed you of it before you submit your declaration of contract and the deviation has been expressly and separately agreed between the contracting parties.

§ 5 Choice of Law

(1) German law shall apply. In the case of consumers, this choice of law shall apply only insofar as it does not deprive the consumer of the protection afforded by mandatory provisions of the law of the country in which the consumer has their habitual residence (principle of favourability).

(2) The provisions of the UN Convention on Contracts for the International Sale of Goods are expressly excluded.

 

II. Customer Information

1. Identity of the Seller

Stefan Broghammer
Zielrebenweg 24
79400 Kandern
Germany
Phone: +49(0)17655580992
Email: info@figurengalerie.de

Alternative dispute resolution:
The European Commission provides a platform for online out-of-court dispute resolution (ODR platform), accessible at https://consumer-redress.ec.europa.eu/.

2. Information on the conclusion of the contract

The technical steps involved in concluding the contract, the conclusion of the contract itself and the options for making corrections are governed by the provisions on “Conclusion of the Contract” in our General Terms and Conditions (Part I).

3. Language of the contract, storage of the contract text

3.1. The language of the contract is German.

3.2. We do not store the full text of the contract. Before submitting the order via the online shopping basket system, the contract details can be printed out using the browser’s print function or saved electronically. Once we have received the order, the order details, the information required by law for distance contracts and the General Terms and Conditions will be sent to you again by email.

3.3. For enquiries regarding offers made outside the online shopping basket system, you will receive all contract details in writing as part of a binding offer, e.g. by email, which you may print out or save electronically.

4. Essential characteristics of the goods or services

The essential characteristics of the goods and/or services are set out in the relevant offer.

5. Prices and payment terms

5.1. The prices stated in the respective quotations are total prices. They include all price components, including all applicable taxes.

5.2. The applicable delivery charges are included in the purchase price.

5.3. The payment methods available to you are shown under a button labelled accordingly on our website or in the relevant offer.

5.4. Unless otherwise stated for individual payment methods, payment claims arising from the concluded contract are due immediately.

6. Delivery Terms

6.1. The delivery terms, the delivery date and any applicable delivery restrictions can be found under a button labelled accordingly on our website or in the relevant offer.

6.2. If you are a consumer, the law stipulates that the risk of accidental loss and accidental deterioration of the goods sold during dispatch is not transferred to you until the goods are handed over to you, regardless of whether the dispatch is insured or uninsured. This does not apply if you have independently commissioned a transport company not designated by the trader or any other person designated to carry out the dispatch.

7. Statutory liability for defects

Liability for defects is governed by the ‘Warranty’ provisions in our General Terms and Conditions (Part I).

Last updated: 1 January 2026